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  • Do you offer bespoke veils?
    Yes absolutely! If you're looking for a bespoke personalised veil, we can help. Please contact us with your requirements and we can create a custom order for you.
  • I've seen one of your veils that I like, can I request for the design to be tweaked?
    Yes absolutely! All of our personalised veils are made to order, if you've seen one you like and you'd like to change the colour, finish, layout or text please just add a note when placing your order.
  • What are the care instructions for your veils?
    We recommend hanging your personalised veil, this way most of the creases will fall out naturally. However, the veils can also be ironed on a very low heat - Please ensure you do not iron over the design itself, as this will damage the print.
  • How long are your processing times?
    All of our personalised veils are printed and personalised by hand, we aim to dispatch your order within 1-3 working days.
  • What are your standard delivery times?
    To keep our postage rates cost effective, as standard all of our orders are sent our via Royal Mail 2nd Class. We advise to allow around 5 working days for the delivery for this service.
  • Do you offer Express Delivery?
    If you're ordering a little last minute, we would recommend upgrading your order at Check Out to Royal Mail Tracked 24. This will mean your order will be delivered the next working day after it's been dispatched - Our processing times are 1-3 working days, with Royal Mail Tracked 24 your order should arrive with you within 4-5 working from when you place your order.
  • I need my order for a specific date - Can you help?
    If you need your personalised veil quickly, we recommend upgrading to a Royal Mail Tracked 24 service at Check Out - Please also add a note stating the date you require your order delivered, this way we can ensure we do everything we can to get it to you in time.
  • Do you ship overseas?
    Yes, we can ship our personalised veils internationally. You will see the options for this at Check Out.
  • Do you accept returns?
    Unfortunately, as all of our personalised veils are made to order we do not accept returns. However, if for any reason there is an issue with your order please do get in touch.
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